Features of Predictive Dialer: Call Center Software  
 

Since 2008 call center was leagalized in Bangladesh. Till then our team is providing technical solution and service for call center in Bangladesh. From 2008 after removing barriers on VOIP by Bangladesh Government we are also providing consultancy on call center setup and solution. Our call center consultants are very much efficient and trained up from Malaysia and India. They are capable to provide international quality training, business solutions and technical supports. We are providing 24x7 hours support services.

 
     
  List of Some Important Features  
 
Predictive Dialing
Advanced Call Detection
Web Based Administration / Remote Administration
Multi Campaign Support
Call Transfer
Call Conferencing
Monitoring / Barging
Voice Logger- Periodic / Random Recording Option
Real Time Statistics
Historical Reporting: (i) Agent Report (ii) Campaign Report (iii) Server Report (iv) Disposition Report
Automatic Time Zone Call Control
Advanced Lead Churning Options And Recycling Option
Database Shuffling
Rechurning Of Database
Call Back
Auto Transfer Of Drop Calls To A.M
Adjustable Pacing Rate
Campaign Configuration Through GUI Mode
Lead Insertion Through CSV Or TXT File Format
User Levels And Permission
Load Distribution
Remote Monitoring
DNC Support
Customizable Dispositions
Blended Solution
Script Generator
ACD
IVR and may more...
 
     

Call Center Solution

Technology Solution
Solution Package
Predictive Dialer Features

BPO Solution

Data Entry & Processing
Data Conversion
Online Market Survey

WAP & SMS Solution

WAP Site Development
Bulk SMS & Push Pull Service
Web Design & Development

Mobile/ Cell Phone Content

Ringtones
Wallpaper Video Clip
Theme
 
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